(03) 9450 0500 info@mitt.vic.edu.au

BSB40215 Certificate IV in Business

Course Outline

Course Outline

This qualification is suited to those working as administrators and project officers. In this role, individuals use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyse information from a variety of resources.

They may provide leadership and guidance to others with some limited responsibility for the output of others.

This qualification provides participants with the skills to obtain occupational positions such as:

  • Coordinator
  • Leading hand
  • Supervisor
  • Team leader
Course code BSB40215
Start date Monthly intakes available. Please contact the admissions team for further information.

International Students: +613 9450 0500

Local Students: 131389

Delivery mode classroom-based
Duration 26 weeks


Entry Requirements

RTO requirements

Domestic students

Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.

Some assessment tasks are completed using a computer and internet, and it is recommended that students have these available before or at enrolment.

International Students

The entry requirements for international students:

  • Must be 18 years old or over
  • Completed year 11 or equivalent
  • Minimum score of 5.5 – IELTS, 46 – TOEFL, 42 – PTE, 47 CAE score or equivalent

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.


For Domestic students:

The program has been designed to run for 22 weeks. The delivery is scheduled for 2 days a week at 2 sessions each day .

 For International students:

The program has been designed to run for 26 WEEKS INCLUDING 4 WEEKS of breaks. The delivery is scheduled for 2.5 days a week at 2 sessions on a full day and 1 session on a half day.

1 Session= 4 hrs

 ** Please note: duration in weeks may vary dependent upon the amount of contact days per week.


Pathways from the qualification

Further training pathways from this qualification include:

  • BSB50215 – Diploma of Business
  • BSB60215 – Advanced Diploma of Business

Employment or occupational pathway

Job roles related to this qualification include:

  • Coordinator
  • Leading hand
  • Supervisor
  • Team leader

Units of study

To be awarded this qualification, competency must be demonstrated in 10 units

1 core units plus 9 elective units.

(NB: Elective units may vary by state and are subject to change to meet client and industry requirements)

Unit Code Unit Name
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
BSBCMM401 Make a presentation
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS403 Implement customer service standards
BSBHRM405 Support the recruitment, selection and induction staff
BSBRSK401 Identify risk and apply risk management processes
BSBLDR401 Communicate effectively as a workplace leader
BSBLDR402 Lead effective workplace relationships
BSBLDR403 Lead team effectiveness

Assessment Methods

MITT uses a range of assessment methods which may include:

  • Written assessment (open book)
  • Projects
  • Case study
  • Observation

Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.

For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.

Students not achieving competency in any of the assessments will be required to undertake another assessment under the terms and conditions of MITT’s reassessment policy.

RPL/Credit Transfer

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Click below for further details:

Recognition of Prior Learning (RPL)

Credit Transfer

Course Intake Dates

Monthly intakes available. Please contact the admissions team for further information.

International Students: +613 9450 0500

Local Students: 131389