Course Outline
This qualification reflects the role of individuals who perform sales-related tasks in the automotive service and repair sector.
Course code | AUR31020 |
Start date | Monthly intakes are available. Please get in touch with the admissions team for further information.
International Students: +613 9450 0500 Local Students: 131389 |
Delivery mode | Delivery will be face-to-face combined with industry assessments. Sessions will consist of workplace visits, demonstration discussions and written assessments. Students will be implementing skills acquired in the course and be assessed in a holistic manner in the workplace. Theory sessions and practical observations are structured to meet this course’s essential outcomes of competency and employability skills. |
Duration | The program delivery will be scheduled over approximately 40 weeks with 7 weeks break.
33 weeks of study @ 20 hrs each week |
Entry Requirements
RTO requirements
Training and assessments are conducted in English. Applicants must possess sound is written and oral English skills. You will be required to complete a Pre-training and Language Literacy and Numeracy Assessment.
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
Duration
- Domestic: 33 weeks
** Please note: duration in weeks may vary dependent upon the amount of contact days per week.
Pathways
Pathways into the qualification
Credit will be granted towards this qualification to those who have completed AUR21112 Certificate II in Automotive Sales in this Training Package or other relevant qualifications.
Pathways from the qualification
Further training pathways from this qualification include AUR40112 Certificate IV in Automotive Management or other relevant qualifications.
Employment or occupational pathway
The Certificate III in Automotive Sales prepares new employees or recognises and develops existing workers who are performing general sales and marketing functions in an automotive retail, service or repair business.
Job roles related to this qualification include:
- parts interpreter
- vehicle salesperson
- farm machinery salesperson
- motorcycle salesperson
Units of study
- 10 core units plus
- 6 specialist elective units in one of the selected specialist groups relating to occupational streams plus 4 general elective units, of which:
- up to 4 elective units may be chosen from the electives listed below.
- up to 4 elective units may be chosen from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification
Unit Code | Unit Name | Nominal Hours | |
Core | |||
AURACA101 | Respond customer needs and enquiries in an automotive workplace | 20 | |
AURAEA002 | Follow environmental and sustainability best practice in an automotive workplace | 25 | |
AURAFA104 | Resolve routine problems in an automotive workplace | 20 | |
AURASA102 | Follow safe working practices in an automotive workplace | 20 | |
AURSAA001 | Process customer complaints in an automotive workplace | 20 | |
AURSCA105 | Sell automotive products and services | 40 | |
AURSCA106 | Promote automotive products and services | 20 | |
AURSLA001 | Comply with legal requirements when selling automotive products and services | 15 | |
Specialist Electives | |||
AURETR125 | Test, charge and replace batteries and jump-start vehicles | 15 | |
AURSBA001 | Carry out warehousing procedures in an automotive workplace | 40 | |
AURSBA102 | Identify and match uncommon automotive parts | 40 | |
AURSCA101 | Select and supply automotive parts and products | 100 | |
BSBPRO401 | Develop product knowledge | 30 | |
TLIA2012 | Pick and process orders | 20 | |
Electives | |||
BSBSLS407 | Identify and plan sales prospects | 60 | |
AURSCA103 | Apply sales procedures in an automotive workplace | 40 | |
BSBSLS408 | Present, secure and support sales solutions | 60 | |
AURSCA102 | Present automotive products and services for sale | 20 | |
AURAMA004 | Maintain business image in an automotive workplace | 15 | |
AURSCA111 | Conduct online transactions in an automotive workplace | 40 | |
Total | 660 |
Assessment Methods
- Written theory questions
- Oral theory questions
- Practical task activities
- Observation
- Third-party report
(Note: Written, Practical and observation assessments must be carried out).
Recognition of Prior Learning (RPL)/Credit Transfer
Click below for further details:
Course Intake Dates
International Students: +613 9450 0500
Local Students: 131389