13 13 89 info@mitt.edu.au

BSB30120 Certificate III in Business

Course Outline
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

They may provide technical advice and support to a team.

This qualification provides participants with the skills to obtain occupational positions such as:

  • Administration Assistant
  • Office Assistant
  • Office Worker
  • Data Entry Officer
Course code BSB30120
Start date Monthly intakes are available. Please contact the admissions team for further information.International Students: +613 9450 0500

Local Students: 131389

Delivery mode classroom-based
Duration International –  52 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week)Domestic – 52 weeks approximately (may vary depending on the cohort and industry requirements)

Entry Requirements

RTO requirements

Domestic students

Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.

Some assessment tasks are completed using a computer and the internet, and it is recommended that students have these available before or at enrolment.

International Students

The entry requirements for international students:

  • Must be 18 years old or over
  • Completed year 11 or equivalent
  • Minimum score of 5.5 – IELTS, 46 – TOEFL, 42 – PTE, 47 CAE score or equivalent

Training Package

There are no pre-requisite or any other training package entry requirements to enrol in this course.


For Domestic students:

The program has been designed to run for 52 weeks. The delivery is scheduled for 2 days a week at 2 sessions each day.

 For International students:

The program has been designed to run for 52 WEEKS INCLUDING 4 WEEKS of breaks. The delivery is scheduled for 2.5 days a week at 2 sessions on a full day and 1 session on a half day.

1 Session= 4 hrs

 ** Please note: duration in weeks may vary depending upon the number of contact days per week.



Further training pathways from this qualification include:

  • BSB40222 – Certificate IV in Business
  • BSB50222 – Diploma of Business
  • BSB60222 – Advanced Diploma of Business


Job roles related to this qualification include:

  • Administration Assistant
  • Office Assistant
  • Office Worker
  • Data Entry Officer

Units of study

To be awarded this qualification, competency must be demonstrated in 13 units 6 core units plus 7 elective units. (NB: Elective units may vary by state and are subject to change to meet client and industry requirements)

BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
BSBOPS303 Organise schedules
BSBHRM416 Process payroll
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources
BSBPUR301 Purchase goods and services
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets

** Please note: electives may vary by state and are subject to change to meet client and industry requirements.

Assessment Methods

MITT uses a range of assessment methods which may include:

  • Written assessment (open book)
  • Projects
  • Case study
  • Observation

Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.

For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.

Students not achieving competency in any assessment will be required to undertake another assessment under the terms and conditions of MITT’s reassessment policy.

RPL/Credit Transfer

You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.

Click below for further details:

Recognition of Prior Learning (RPL)

Credit Transfer

Course Intake Dates

Please note: dates are subject to change due to holidays and availability.

If the dates provided do not suit you, please contact us at 03 9450 0500, as we will accommodate dates to suit students’ needs.

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
International Students 9th 24th 17th 9th

Course Intake Dates

Monthly intakes available. Please contact the admissions team for further information. International Students: +613 9450 0500 Local Students: 131389