This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
They may provide technical advice and support to a team.
This qualification provides participants with the skills to obtain occupational positions such as:
- Administration Assistant
- Office Assistant
- Office Worker
- Data Entry Officer
Course code | BSB30120 |
Start date | Monthly intakes are available. Please contact the admissions team for further information.
International Students: +613 9450 0500 Local Students: 131389 |
Delivery mode | classroom-based |
Duration | International – 52 weeks (All the courses for International students are run over 2.5 days for a minimum of 20 hours per week)
Domestic – 52 weeks approximately (may vary depending on the cohort and industry requirements) |
Entry Requirements
RTO requirements
Domestic students
Training and assessments are conducted in English. Applicants must possess sound written and spoken English skills. You will be required to complete a Language Literacy, Numeracy test paper as part of an enrolment interview.
Some assessment tasks are completed using a computer and the internet, and it is recommended that students have these available before or at enrolment.
International Students
The entry requirements for international students:
- Must be 18 years old or over
- Completed year 11 or equivalent
- Minimum score of 5.5 – IELTS, 46 – TOEFL, 42 – PTE, 47 CAE score or equivalent
Training Package
There are no pre-requisite or any other training package entry requirements to enrol in this course.
Duration
For Domestic students:
The program has been designed to run for 52 weeks. The delivery is scheduled for 2 days a week at 2 sessions each day.
For International students:
The program has been designed to run for 52 WEEKS INCLUDING 4 WEEKS of breaks. The delivery is scheduled for 2.5 days a week at 2 sessions on a full day and 1 session on a half day.
1 Session= 4 hrs
** Please note: duration in weeks may vary depending upon the number of contact days per week.
Pathways
PATHWAYS FROM THE QUALIFICATION
Further training pathways from this qualification include:
- BSB40222 – Certificate IV in Business
- BSB50222 – Diploma of Business
- BSB60222 – Advanced Diploma of Business
EMPLOYMENT OR OCCUPATIONAL PATHWAY
Job roles related to this qualification include:
- Administration Assistant
- Office Assistant
- Office Worker
- Data Entry Officer
Units of study
CORE | |
BSBCRT311 | Apply critical thinking skills in a team environment |
BSBPEF201 | Support personal wellbeing in the workplace |
BSBSUS211 | Participate in sustainable work practices |
BSBTWK301 | Use inclusive work practices |
BSBWHS311 | Assist with maintaining workplace safety |
BSBXCM301 | Engage in workplace communication |
ELECTIVES | |
BSBOPS303 | Organise schedules |
BSBHRM416 | Process payroll |
BSBINS202 | Handle receipt and dispatch of information |
BSBOPS301 | Maintain business resources |
BSBPUR301 | Purchase goods and services |
BSBTEC301 | Design and produce business documents |
BSBTEC302 | Design and produce spreadsheets |
** Please note: electives may vary by state and are subject to change to meet client and industry requirements.
Assessment Methods
MITT uses a range of assessment methods which may include:
- Written assessment (open book)
- Projects
- Case study
- Observation
Assessment will be either a Recognition of Prior Learning pathway or a Training and Assessment pathway.
For a Training and Assessment pathway, participants are advised of the assessment requirements at the start of each training session.
Students not achieving competency in any assessment will be required to undertake another assessment under the terms and conditions of MITT’s reassessment policy.
RPL/Credit Transfer
You can apply for recognition of prior learning, academic credit and work experience towards this qualification. During the course of your life you will develop a wide range of skills and knowledge. Through work, volunteer roles, family commitments and various tasks undertaken in everyday life, you are building up a bank of knowledge. The evidence of these skills and knowledge accumulated can be used to help you gain a qualification.
Click below for further details:
Course Brochure
Course Intake Dates
Course Intake Dates

